Avoiding The Threat of Cybercrime When Working From Home
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There are many great reasons for your workforce to work from home. It can save a considerable amount of money on office costs, it allows for more flexibility in terms of working hours, it lets you hire the best people even though they may not live close by, and it increases productivity.
Employees enjoy working from h home too. Allowing your team to work from home gives the flexibility to work when they work best. It saves them time and money commuting, and it lets them work in the place that they feel most comfortable; their own homes.
But all of these benefits come with their challenges. These include the difficulties that you might face managing a remote team. Communication and collaboration can be a challenge when working remotely. One of the biggest concerns that you might face when your employees work from home is cybercrime.
In this article, we’ll talk about how you can keep your remote workforce secure when they’re working from home.
Hire The Services Of A Managed Service Provider
One of the most important things that you should be doing before encouraging your employees to work from home is to hire the services of a managed service provider.
A managed service provider will help to oversee your IT systems and make sure that you have the maximum level of security present at all times.
They will carry out full assessments of your infrastructure and look for vulnerabilities. Then, they’ll fix these problems. For more information on the services offered by managed service providers, visit; https://www.spectrumwise.com/worry-free-solutions/managed-services/.
Set Up A Virtual Private Network
Studies show that home networks at 3.5 times more likely to get infected by malware.
Cybercriminals are well aware of the fact that home networks lack the sophisticated security measures of business networks. Attacking home networks in the hope of accessing remote worker’s devices is a real problem and one that you need to worry about.
To get around this problem, you should have a virtual private network set up at the home of every employee. This will add an extra layer of protection to your employee’s home network.
Use VoIP Apps
If you need your customers to get in touch, and all of your employees are working from home. You may worry about giving out employees phone numbers to your customers.
You can easily avoid doing this by using VoIP software on your employee’s smartphones.
Once set up, your customers will be able to call the same number as they would usually. The call will go through the same type of professional automated handling system as if they were calling a call center.
Once through to your employee, the customer will not see the employee’s phone number, nor will they realize that they are calling through to a remote worker via VoIP.
Many VoIP services will meet data protection regulations meaning they are the ideal way of retaining customer support from your remote team.